

Thoughtful business support designed to help independent brands grow
Structured backend support for independent businesses needing clearer systems, stronger organisation and reliable operational management.


ADHOC SUPPORT FOR CUSTOM REQUIREMENTS
For ocassional support or one-off organisation projects that is designed to bring structure back to the business.
From £35/hour - Minimum of 3 hours
Perfect for businesses needing a little bit of extra, adhoc help and support organising systems, workflows and operational processes.
Support may include:
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Inbox organisation resets
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Inbox management
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Admin support
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Cloud folder organisation
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Workflow organisation
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Finance organisation
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Receipt and Invoice management
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Xero organisation support

RETAINER SUPPORT FOR MONTHLY ONGOING SUPPORT
For monthly ongoing support that is there keep your business running smoothly, month after month
From £35/hour - Minimum of 10 hours a month

FOUNDATION SUPPORT
Reliable backend support for independent businesses.
From £350/month
Designed for founders who need ongoing operational support to help keep the business organised day-to-day.
We help you create a calmer, more organised backend operation where fewer things are missed and the business feels easier to manage.
Best for:
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solo founders
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overwhelmed business owners
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early-stage businesses
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independent brands needing structure

OPERATIONS SUPPORT
Structured operational management for growing businesses.
From £500/month
A more hands-on support package for businesses needing operational coordination, backend management and stronger systems as they grow.
We help you create consistent operational structure with the backend of the business professionally organised and managed.
Best for:
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growing independent businesses
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retail & food businesses
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founder-led businesses
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businesses scaling operationally
Our support is customised for each client but can include:
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15 Hours a month
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Inbox ownership
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Supplier coordination
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Recurring workflow management
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Operational task tracking
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Finance administration support
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Bookkeeping preparation
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Cloud storage organisation
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Backend operational support
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Weekly operational reporting

CUSTOMER RETENTION & EMAIL SYSTEMS
Customer communication systems designed to encourage repeat business.
From £250
Thoughtful email systems that help businesses stay connected with customers long after they leave the website or shop.
Support may include:
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welcome email journeys
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Mailchimp setup
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subscriber organisation
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automated customer emails
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retention workflows
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campaign organisation

HOW THE SUPPORT WORKS
Every client works through one streamlined operational system designed to keep communication, tasks and workflows organised without unnecessary complexity.
Our process includes:
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structured onboarding
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shared operational workflows
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recurring task management
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weekly operational updates
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clear communication systems
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organised backend support